Privacy Policy

Zero One Group ("Zero One Group," "ZOG,""we," "us," or "our") is an integrated technology services company providing software development, branding, creative, digital marketing, and artificial intelligence (AI) services. This Website Privacy Policy details how personal data is gathered from visitors of zero-one-group.com (referred to as the “Site”). It outlines the specific categories of information collected, the purposes for which it is processed, and the third parties with whom it may be shared. Furthermore, this policy provides information on the choices available to visitors regarding their data, the security measures implemented to protect it, our data retention periods, and instructions on how to contact us regarding privacy practices and/or to exercise specific user rights.

Information We Collect

Information You Provide to Us

When you choose to interact with the Site or reach out to us directly such as through:

• Filling out our contact or inquiry form (e.g., name, email address, WhatsApp number, and other details you submit);
• Apply for a position through our careers page;
• Communicate with us via email, phone, or social media;
• Subscribe to newsletters or marketing communications;
• Otherwise correspond with us regarding our services,

We collect and retain the personal details you provide, such as your name and other contact information. We define “Personal Information” as any data that identifies you or can be associated with a specific individual. The categories of personal information we gather include:

• Contact information, such as your name, email address, and WhatsApp number; and
• Other personal information you may submit to us.

Information Collected Automatically

Whenever you visit and/or use the Site, certain information is obtained through automated means, such as server logs, device identifiers, browser cookies, web beacons, and other technologies. The information obtained may include your:

• IP addresses and domain names;
• Unique identifiers associated with your devices;
• Device types and operating systems;
• Web browser characteristics and language preferences;
• Clickstream data;
• Your interactions with the Site, such as pages visited, links clicked, and features used;
• The referring pages that led you to the Site;
• Dates and times when you accessed the Site; and
• Other information regarding your use of the Site.

Cookies And Similar Technologies

We may use cookies, web beacons, and similar tracking technologies to operate and improve the Site, analyze usage trends, and support our marketing efforts. You can control cookie preferences here or through your browser settings; disabling cookies may affect certain features of the Site.

Third-Party Web Analytics Services

To analyze website usage, report on trends, and diagnose technical problems, we use third-party online analytics tools like Google Analytics. External providers that manage these analytics employ cookies and related technologies to gather and evaluate data concerning activity on the Site.

To learn more about how Google handles your data, you can review their policies at https://www.google.com/analytics/learn/privacy.html and www.google.com/policies/privacy/partners/. To opt-out of Google Analytics from using your information, you may install the opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout.

How We Use Personal Information

We use the personal information collected for purposes such as:

• Responding to inquiries and providing requested information about our services;
• Evaluating and processing job applications;
• Operating, maintaining, and improving the Site and our Services;
• Communicating with you about our services, case studies, and updates (where permitted, and with an option to opt out);
• Understanding how visitors use our Site to improve user experience;
• Compile or anonymize Personal Information to remove identifiable features;
• Detect, prevent, and protect against security incidents, fraudulent behavior, and other risks or criminal acts;
• Complying with legal obligations and enforcing our terms; and
• Protecting the security and integrity of our Site and Services.

How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who perform services on our behalf (e.g., hosting, analytics, email delivery, customer relationship management);
• Business partners and clients, where necessary to deliver a project or service you have engaged us for;
• Professional advisors, such as legal or financial consultants, where necessary;
• Regulators or authorities, where required by law (including laws outside your country of residence), legal process, or to protect our rights, property, or safety, or that of others; and
• Successors, in connection with a merger, acquisition, restructuring, or sale of assets.

We require third parties who process personal information on our behalf to implement appropriate safeguards consistent with this Privacy Policy.

International & Cross-Border Transfer

As Zero One Group serves clients across multiple countries, your information may be transferred to, stored, and processed in countries other than your country of residence, including Indonesia and other jurisdictions where we or our service providers operate. We take reasonable steps to ensure such transfers comply with applicable data protection laws. In certain circumstances, courts, law enforcement agencies, regulatory agencies, or security authorities in those other countries may be entitled to access your personal information.

How Your Data is Retained

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, legal, accounting, or reporting requirements). When information is no longer needed, we take reasonable steps to securely delete or anonymize it. The criteria used to determine our retention periods include:

• The duration of our continuing relationship with you and the provision of the Site or our services;
• Our adherence to any binding legal obligations; and
• The necessity of retaining records to protect our legal position (including compliance with applicable statutory limits, active litigation, or investigations by regulatory authorities).

Data Security

To safeguard personal information against unauthorized access, alteration, use, or disclosure, we implement reasonable technical and organizational measures. We maintain strict accountability among our employees to ensure compliance with all confidentiality and data protection policies, procedures, and regulations. However, because no internet transmission or electronic storage method is entirely foolproof, absolute security cannot be guaranteed. If you believe that your connection or interaction with us is no longer secure, please inform us right away and reach us at the details provided in the How to Contact Us section of this Website Privacy Policy.

Your Rights and Choices

Depending on your location, we may be able to offer you choices regarding the personal information we obtain about you, such as:

• Review, amend, or update your personal details;
• Request deletion of your personal information;
• Restrict or object to specific processing activities;
• Withdraw your consent where processing relies on consent;
• Cancel your subscription to marketing communications (using the provided unsubscribe link or reaching out directly); and
• Lodge a formal complaint with an appropriate data protection regulator.

To the extent permitted by applicable law, you may have specific rights regarding your personal information. These include the right to request access to, review, correct, or update your data. You may also request to delete, suppress, or restrict the processing of your personal details, object to how your data is processed, or request an electronic copy of your information to transfer it to another organization. To submit a request to exercise any of these applicable rights, please get in touch with us using the details provided in the How to Contact Us section of this Website Privacy Policy. All requests will be addressed in accordance with governing legal requirements.

Third-Party Links & Services

The Site may provide links to other online services and websites for your convenience and information, and may include third-party features such as apps, tools, widgets, and plug-ins (e.g., LinkedIn, Instagram, YouTube, or Medium). These third-party platforms operate entirely independently from us, and the privacy practices of these third parties, including details on the information they collect about you, are subject to their own privacy statements. We are not liable or responsible for the privacy practices of these independent entities, and we encourage you to review their respective privacy policies.

Children’s Personal Information

Our Site and Services are not directed for individuals under the age of 18 (or the applicable age of majority in your area), and we do not intentionally gather personal details or information from children. If it comes to our attention that we have accidentally collected such information, we will take the necessary steps to remove it. If you suspect that a child under 18 has shared personal details with us via the Site, please reach out using the details provided in the How to Contact Us section of this Website Privacy Policy.

Changes to this Website Privacy Policy

We may modify and update this Privacy Policy periodically to reflect shifts in our operational practices, technological advancements, regulatory mandates, or other relevant factors. Any amended policy will become effective once we have uploaded it directly to this page, complete with a revised "Last Updated" date. We recommend that you check back regularly to stay informed of any changes.

How to Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Website Contact Us: zero-one-group.com/contact-us
Email:
ATTN: [Subject of Email]
info@zero-one-group.com
Business Address:
South Quarter Tower A-9F, Jalan R.A.Kartini Nomor 8,
Jakarta, 12430
Indonesia